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Shipping policy

Shipping Information

When you purchase a choreography, beginners course, feedback session, or gift card from Aiste Bachata, you will receive immediate access to your product or detailed instructions on how to proceed. Here’s how it works:

  1. Immediate Access for Choreographies and Beginners Course:

    • After completing your purchase, you’ll receive an email with a link to "Your Dance Room."

    • Use the same email you used for the purchase to create an account or log in.

    • Once logged in, your purchased product(s) will be automatically unlocked.

    • Choreographies: Accessible for 3 months from the date of purchase.

    • Beginners Course: Accessible for 6 months from the date of purchase. This course also includes access to a community chat where you can connect with other beginners during this period.

  2. Choreography Feedback:

    • Upon purchasing a choreography feedback session, you will receive an email with detailed instructions on how to submit your video for review.

    • Simply follow the guidelines provided in the email to submit your dance video.

    • I will return with a personalized video and text review within 2 weeks.

  3. Gift Cards:

    • After purchasing a gift card, you will receive it immediately via email.

    • The gift card can be used to purchase any product on our platform and is valid for one year from the date of purchase.

    • The gift card can be used multiple times until the full balance is exhausted.

Additional Information

  • Security: Ensure that the email you use to create an account matches the email used for your purchase to avoid any access issues.

  • Account Management: If you need to change your account details or have trouble accessing your "Dance Room," please reach out to our support team.

  • Policy Updates: This policy is subject to change, and we recommend reviewing it periodically.

We value your trust and aim to provide a seamless and enjoyable experience as you embark on your dance journey with us. If you have any questions or need further assistance, don’t hesitate to contact us at hello@aistebachata.com.